Outbound Hero

You Can Be An Outbound Hero! Learn how to provide the highest level of customer service, increase revenue, and fill the board for your field staff - all by mastering the follow-up outbound process.

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Course curriculum

1. Outbound Hero Introduction
1. Outbound Hero - Who is This Guy Anyway
1. Outbound Hero - Outbounding vs Telemarketing
2. Outbounding vs Telemarketing Workbook
3. Outbounding vs Telemarketing Qiz
1. Outbound Hero - Impact on Customer Service
2. Impact on Customer Service Workbook
3. Impact on Customer Service Quiz
1. Outbound Hero - Follow-Up Criteria
2. Follow-Up Criteria Workbook
3. Follow-Up Criteria Quiz
1. Outbound Hero - When and Why
2. When and Why Workbook
3. When and Why Quiz
1. Outbound Hero - Attributes and Skills
2. Attributes and Skills Workbook
3. Attributes and Skills Quiz
1. Outbound Hero - Follow-Up Process
2. Follow-Up Process Workbook
3. Follow-Up Process Quiz
1. Outbound Hero - Foundational Layers 1&2 - Scheduling and Mindset
2. Foundational Layers 1&2 - Scheduling and Mindset Workbook
3. Foundational Layers 1&2 - Scheduling and Mindset Quiz
1. Outbound Hero - Layer 3 Pivot Point
2. Layer 3 - Pivot Point Workbook
3. Layer 3 - Pivot Point Quiz
1. Outbound Hero - Layer 4 Professional Greeting
2. Layer 4 Professional Greeting Workbook
3. Layer 4 Professional Greeting Quiz
1. Outbound Hero - The Happy Call Method
2. The Happy Call Method Workbook
3. The Happy Call Method Quiz
1. Outbound Hero - The Direct Response Transition
2. The Direct Response Transition Workbook
3. The Direct Response Transition Quiz
1. Outbound Hero - Layer 5 Close The Deal
2. Close the Deal Workbook
3. Close the Deal Quiz
1. Outbound Hero - Direct Response Method
2. The Direct Response Method Workbook
3. The Direct Response Method Quiz
1. Outbound Hero - Let's Talk Financing
2. Let's Talk Financing Workbook
3. Let's Talk Financing Quiz
1. Outbound Hero - No One Answered - Now What
2. No One Answered - Now What Workbook
3. No One Answered - Now What Quiz
1. Outbound Hero - That's a Wrap
2. That's a Wrap Workbook
1. Bonus Scripts

About this course

Free
50 lessons
1 hour of video content

Discover your potential, starting today

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Introduction to Outbound Hero

Who is This Guy Anyway

Outbounding vs Telemarketing

Impact on Customer Service

Follow-Up Criteria

When and Why

Attributes and Skills

Follow-Up Process

Foundational Layers 1&2 - Scheduling and Mindset

Layer 3 Pivot Point

Layer 4 Professional Greeting

The Happy Call Method

The Direct Response Transition

Layer 5 Close The Deal

Direct Response Method

Let's Talk Financing

No One Answered - Now What

That's a Wrap

Bonus Scripts

About this course